There have been many users n here who had some burn in issues with older panels like the 6 or 7 series panels and LG replaced for free as a one time courtesy for them, and yours is a prime candidate for this treatment. That is what I would do anyway, in hopes they ask for pics, then tell you they are sending a tech to inspect, and at that point more than likely replace the panel for you. LG has replaced a LOT of panels for people who did have this problem, though, I would submit a support ticket and ask for some assistance, let them diagnose it, just tel them the tv has an issue and is unwatchable after only a short time, and you paid a premium for this tv. The B line sold millions of panels, tolerances vary, there are variances in quality, some never have an issue while others do. This is a great candidate for a free replacement. When requesting help for issues POST DETAILS, MODELS, & PICS.Many questions have already been answered, USE SEARCH & See FAQ's.Messaging Mods via their private inbox not via mod mail will result in a ban and your messages ignored. All Soundbar Questions belong in /r/Soundbars. No posting about TV Calibration/Settings. No META Posts or comments, please message the moderators through Modmail Instead. Follow reddit Terms of Service/NO PIRACY/NOTHING ILLEGAL They can be removed at our discretion for any reason including but not limited to Off Topic posting & Misinformation. Moderators reserve the right to remove your post at our discretion. This also includes YouTube links allowed at Mod Discretion (Rtings & HDTVTEST are allowed)įor Amazon Links - ideally Amazon links are in the format - all the extra stuff after those 10 characters are not necessary. No Deals, Spam, Self Promotion, or Referral Links/Link Shortening (This includes Amazon Smile). This will have your TV detecting logos (like the one burned into my C7), and lower the brightness on those to stop burn-in there.īut because I'm so concerned about burn-in, I'm going to have my eye on this topic going forward.I. Then, make sure Adjust Logo Brightness is set to Low. This will keep the LG OLED TV adjusting the screen in tiny amounts at regular intervals to help prevent burn-in. Then, select General, select OLED Care, and Select OLED Panel Care. Again, hold the settings button on your LG Magic Remote until a spinning wheel comes up. Outlook: Enable these LG OLED burn-in prevention toolsĪll that said, there are a few settings to enable. Or after you notice image retention.Īnd using the Pixel Cleaning/Refresher tool too often, I'm told, can lead to problems of its own. "Regularly," it seems means after 2,000 hours after watching. Reading the words "Manual Pixel Refresher is also available in case you notice any image retention or when you get a reminder to run it after 2,000 hours of watching," my mind was both blown and changed. For example, if you watched TV for two hours yesterday and three hours today (more than four hours in total), Pixel Refresher will automatically run, deal with potential image retention issues and reset its operation time." That page says "Pixel Refresher is automatically operated when you turn off the TV after watching it for more than four hours in total. And this is when I got more confirmation that Nick was right. And then I found a page on LG's site that explains more about the Pixel Cleaner (or as it refers to it, Pixel Refresher). So, I asked Nick to reach out to his reps at LG about my concerns (we will update this article if and when we learn more).
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